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Tech Support

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HOW IT WORKS


Visionxtech helps keep your computer system operating  in stable condition by diagnosing, repairing and streamlining or optimizing it!

3 Simple Steps!

1

Contact and Consultation

2

3

Resolution and  Optimizaton

Diagnosis and Repair

First, simply contact us by our contact information provided, preferably by Email or through our Contact form or send us a request to get in touch via phone and we will shortly get in touch with you. We will then gather important information relating to the issue you are experiencing and provide you with consultation as to how the issue can best be resolved.
  
Next, we will connect with you remotely via remote login and then assess the issue and begin the process of diagnosing it in detail in order to best approach the process of troubleshooting the issue. We will then work on repairing the issue while keeping you informed through an interactive communication chat mode.
  
Finally, we will wrap up the repair process and ensure that the issue has been resolved after which we then enhance security and stability of your system by utilizing our tools to clean up any clutter of junk files, remove any virus or malware and finally optimize the system with defragmentation and with our special optimization techniques.
  

With our assistance, go:

From this...

To this...

Our Remote Tech. Support covers:

Computer System Repair –  Software-related issues

Optimization of Slow and Sluggish Computers

Setup, Installation and Configuration of any Software

Malware and Virus Removal
Information Security Tools and Strategies

Submit a Service Request!

SUBMIT NOW

Try our Special Service: Free of Charge

Comprehensive System Tune-up/Optimization

Laptops

PCs

Price:

$95.00

Our Tune-up covers the following
operating systems:

Windows XP

Windows Vista

Windows 7
Windows 8

Windows 10

Some suggestions and tips:

1.

We highly recommend and suggest that our users or clients kindly download a screen capture software to capture the images on their computer screens (in case they don't have any such software installed from before). If they have such a type of software then they may take a snapshot of their screen and then attach that image in our special IT Service Desk form so that we may review it and  provide timely diagnosis, repair and resolution along with feedback. In the event that the user does not have any such type of software, then we highly recommend that he or she download our screen capture software that is a very effective and easy to use software or capture tool that will help in acquiring the relevant images that would enable us to assist our users better.  Now you can easily download and install the software or capture tool 100% Completely Free! by downloading it from our special Download section below. 

2.

Also please note that in order to upload the image into our form, simply save the image file in an image format such as .png, gif or the most recommended and highly popular format of jpeg, which we highly recommend. Hence, simply locate the image file from your local source folder on your system and then upload and submit it via our form. For any further details, queries or questions that you may have please feel free to email us or contact us through our contact information provided. 

Free Downloads

Teamviewer

A renowned , reliable and top-performing remote access tool  for establishing remote connections with other systems in order to provide real-time support, participate in online conference meetings, chat with other individuals or team members and even make video calls as well.

CCleaner

As its name suggests, this neat tune-up tool is a robust, all-in-one cleanup solution that helps clean out all junk files that clutters the system, resulting in reducing the load of system resources and ultimately helping enhance or improve the overall performance and stability of a system.

Snapshot

A very useful neat little tool that is very basic in its design to take snapshots of the window screen of the system. This is a great little tool that helps create a screenshot of any window, error message, or any other specific system event or action that the user may wish to be able to show to another individual in order to help resolve a certain issue.